Shipping policy

Shipping & Delivery Policy

Gullyfit delivers products to serviceable locations across India through trusted logistics and delivery partners.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Remote or difficult-to-service locations may require additional delivery time.

Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, operational issues or circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before the order is completed.

Any free-shipping offers will be clearly communicated on the website.

4. Order Tracking

Once an order has been dispatched, tracking information may be provided through email, SMS or other available communication channels.

Customers can use the tracking information to monitor their shipment.

5. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address and contact information.

Gullyfit is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Additional shipping charges may apply if an order needs to be re-shipped because of an incorrect address.

6. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, refuses delivery or provides incorrect delivery information, the courier may make additional delivery attempts or return the parcel to Gullyfit.

Additional shipping charges may apply for re-shipping where applicable.

7. Damaged Package

If a package appears visibly damaged at the time of delivery, customers are advised to photograph the package and contact Gullyfit as soon as possible.

For damaged products, please refer to our Return, Refund & Cancellation Policy.

8. Delivery Delays

While we work with our delivery partners to ensure timely delivery, Gullyfit cannot guarantee delivery on a specific date.

Delays caused by courier partners, weather, public holidays, natural events or other circumstances beyond our reasonable control may occur.

9. Contact

For questions regarding shipping or delivery, please contact Gullyfit using the contact details provided on our website.